With identity verification proving to be the most important safety feature to users, HERide decided to make SafeHello a mandatory part of their rider and driver verification process. Within a few weeks, HERide was integrated with SafeHello’s SafeShare SDK, verifying users’ identity with a real-time selfie provided via rider and driver apps on iOS and Android.
Prior to booking, HERide riders are required to verify their identity by uploading a selfie via SafeHello’s SafeShare
Rider selfies are shared with a watermark for security, and automatically deleted after each use.
Drivers have access to view each rider’s selfie as well as initiate SafeSignal to quickly and easily verify identity at pickup
SafeSignal assigns a unique color to both the driver and rider’s device to verify that the right two people are coming together in real-time